StoneX Stadium, London

09.50 – 10.20

Fireside chat: The post-election debrief: what does the future hold for the housing market in 2024 and beyond?

• What’s next for the UK’s housing market under the new Labour government?
• What specific planned policies will affect both the mortgage and protection markets, including affordable housing initiatives and changes to home ownership schemes?
• What opportunities and growth areas will there be in the market over the next 12 – 18 months?

Moderated by: Clare Beardmore, director, Legal & General Mortgage Club

10.20 – 10.50

Ask us anything!

In it together: Strengthening the lender – intermediary relationship

• Assessing the impact of the current macroeconomic environment on lending decisions in relation to the intermediary market.
• Unpicking the challenges and opportunities for lenders, distributors, and the wider marketplace: how can lenders assist brokers, and vice versa?
• Improving broker and lender relationships and processes to deliver optimum customer outcomes.

Kate Davies, Executive Director, IMLA
Christopher Hill, Senior Manager – Intermediary Distribution, Accord Mortgages

11.00 – 11.40

Consumer Duty: improving standards and outcomes for buyers

• How have advisers and providers adapted since the introduction of the Consumer Duty? What improvements have there been in the protection market as a result?
• How is the FCA planning on enforcing adherence to these new principles and how can advisers and lenders prepare for this governance?
• Future trends and developments in the regulatory landscape.

Keith Richards, CEO, Consumer Duty Alliance
Kelly Melville-Kelly, Director of Risk, Policy & Compliance, Equity Release Council
Jess Rushton, Head of Business Development, Smart Money People

12.10 – 12.30

For your consideration: Challenges and opportunities in the UK’s Buy-To-Let market

• Back on the agenda: the Renter’s Rights Bill and putting tenant’s rights at the forefront.
• Identifying the drivers and inhibitors to further expansion of the sector and the role played by mortgage lenders and products.
• Reframing the current view of the Buy-To-Let market: opportunities for portfolio diversification for advisors, lenders and consumers.

Liz Syms, CEO, Connect IFA
Mike Cook, Chief Mortgage Officer, Market Financial Solutions
Ben Beadle, Chief Executive, NRLA

12.30 – 13.10

Protect at all costs: preserving the needs and requisites of all members of the mortgage & protection value chain

• Innovative products and solutions to protect both customers and intermediaries.
• Barriers that exist in the current protection market: what can be done to streamline the mortgage process to the benefit of all involved?
• Income protection and heightened awareness of what’s available.

13.10 – 13.30

Marketing seminar: marketing your business in the digital age

• How can self-employed brokers better present and optimise their business using current technological platforms?
• How to recognise a changing client base and adapting a brand to their new needs and wants.
• AI: How and why should it be used now?
• Client banks and using technology to build and maintain your customer base.

Jeff Knight, Director, Mortgage Marketing Forum